Once you have a store selected, you'll see a screen similar to the one above. You can do this by searching for it, or allowing the app to use your current location to find the nearest store. You'll then need to select the store you'd like to view within the app. On the iPhone (or iPod Touch), launch the app and tap on the Store icon along the bottom.
In order to do so, you'll first need to download the official Apple Store app for your iPhone, iPod Touch, or iPad. Save yourself some time the next time you need some troubleshooting advice, and book the appointment directly from your iOS device while you're out and about. More often then not, the customer has to book an appointment and come back at a later time. Each time I make a visit to the store, I stand and watch as customer after customer comes in, thinking Apple takes walk-in Genius Bar appointments quickly. Orders that don’t require a signature will be left at your door.The Genius Bar is typically the best place to visit when having issues with an Apple device, but don't forget to make an appointment first.
“This means that your delivery driver may ask for verbal confirmation from a safe distance instead of a written signature. Once you know what you want, you can rest assured that all orders are currently shipped with no-contact delivery. The new website also has information about financing, trade-in credit, and order tracking. They’ll help you in just the same way a service rep would help you in store. If you’re in the US and need help deciding exactly what to buy, you can speak to an advisor over the phone by calling 1-800-MY-APPLE between 5 AM and 9PM Pacific Time any day of the week. Of course, online orders are nothing new, but Apple Store Online brings together a suite of services to make it as painless as possible to purchase something new from home. To see the growing list of Today at Apple at Home video sessions, visit /today/feature/today-at-home or tap through from the Apple Store Online homepage. They could be useful to anyone, but kids especially should get a lot from these well-structured creative assignments. Though the sessions are no longer interactive, they still encourage you to follow along.
With stores closed, Apple is taking its creative sessions online with a series of slick video tutorials from its experts. From photography tips to music-making lessons, its Today at Apple sessions are a great way to learn more about the creative side of iPhone and iPad. Join ‘Today at Apple’ sessionsĪpple often runs in-store sessions to help users get the most out of its devices. To do so, you can either tap Learn More from the Genius Bar section of Apple Store Online, or head directly to /retail/geniusbar in Safari.
“From setting up your device to recovering your Apple ID to replacing a screen, Apple Support is here for you.” “You can get help from an expert via phone, chat, email, or even Twitter,” says Apple. Apple has always run a similar customer support system online, but now it’s easier than ever to speak with a specialist “Genius” if you’re having trouble with your Apple device. One of the main reasons people visit Apple Stores is to speak to its team of support staff at the “Genius Bar.” If you’ve got an issue with your iPhone or iPad, they are better placed than anyone to help. Note that this new homepage isn’t available in all regions just yet – but most of the services within are global, so you should be able to find them elsewhere.